Austell Public Works - eService Request

This page will allow you the opportunity to submit a request for City services provided by this Division. Requests received through our web site will be processed and prioritized the following business day.

Note: Items marked with an asterisk (*) are required to process this request.

Contact Information

For Staff purposes, please provide the following contact information. This information will be kept confidential.

     * Name:
     * E-Mail Address:
        Home Number:
        Work Number:

Service Requested

Please make a selection from the list below.

Street and Highways Division


Traffic Signal Out	Graffiti on Road Sign
Pot Hole in Road	Dangerous Tree on City right-of-way
Road Sign Down	Sidewalk Repair Needed
Dead Animal	Street Name Sign
Street Cleaning

Solid Waste Division


Limb Collection	Leaf Collection
Trash Not Picked Up	Trash in City right-of-way
Recycling Not Picked Up
Request for New Recycling Bin (no charge for first bin)
Bi-Annual Pick Up (Service ONLY offered in April and October)

Water and Wastewater


Suspected Water Leak	Request for Meter Check
Water Quality Information

Stormwater Management


Illegal Discharge Detected	Litter Reporting
Blocked Drainage	Drainage Issues
Flooding Issues	Infrastructure Maintenance

To expedite this request, please enter the following information. The better the description the faster we can correct the problem. Some examples could be:

In front of 5000 Austell-Powder Springs Road.
At the intersection of Austell-Powder Springs Road and Westside Road.
Across from 2716 Broad Street.

Please have someone contact me as soon as possible regarding this matter.